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Privacy Policy

Heavenly Color values its users’ privacy. This Privacy Policy (“Policy”) helps you understand how we collect and use personal information from visitors to our website and users of our online services, as well as our commitment to your privacy.

Our Policy is designed to exceed existing privacy standards, ensuring that all affiliated with Heavenly Color are aware of our obligations.

We reserve the right to modify this Policy at any time. To stay updated on any changes, we recommend visiting this page frequently.

If we decide to use your personally identifiable information in a way that differs from our initial collection practices, we will promptly notify you by email. You will have the option to allow or decline the new use of your information.

This Policy applies to Heavenly Color and governs all data collection and usage by us. By using www.heavenlycolor.online, you consent to the data collection procedures described in this Policy.

Please note that this Policy does not cover the collection and use of information by companies we do not control or by individuals not employed or managed by us. If you visit a linked website, please review its privacy policy before providing any personal information.

We encourage you to review the privacy policies of any websites you use to understand how they collect, use, and share information.

This Policy Covers:

  1. What personally identifiable information we collect.
  2. Why we collect this information and the legal basis for doing so.
  3. How we use the collected information and with whom it may be shared.
  4. Your choices regarding the use of your data.
  5. The security measures we have in place to protect your information.

Information We Collect

You have the choice to disclose personally identifiable information to us. However, if you choose not to, we may not be able to register you as a user or provide products or services. We collect various types of information, including:

  • Voluntarily provided information, such as your name, address, email, and payment information when you purchase products or services.
  • Information automatically collected, such as cookies, third-party tracking technologies, and server logs.
  • Non-personal anonymous demographic information, such as age, gender, and browser type, to help us improve our services.

We collect personal information only when you willingly provide it through surveys, membership forms, and emails. We intend to use this information solely for the purposes requested.

Why We Collect Information

We collect your data for several reasons:

  • To understand your needs and provide the services you request.
  • To improve our services and products.
  • To send promotional emails with information we think you may like, with your consent.
  • To contact you for surveys or market research, with your consent.
  • To customize our website according to your online behavior and preferences.

The duration for which we retain your personal information will depend on several criteria, including its relevance and any legal retention periods.

Use of Information Collected

Heavenly Color does not sell, rent, or lease customer lists or names to third parties. We may use your personal information to operate our website and deliver requested services, as well as to inform you of additional products and services.

We may contact you for surveys related to your opinions on current or potential future services. Additionally, we utilize third-party social media features, which may collect your IP address and require cookies to function correctly. These services are governed by their own privacy policies.

Disclosure of Information

We may use or disclose your information in the following circumstances:

  • For non-marketing purposes, such as security alerts and account issues.
  • If required by law, or to protect the rights and property of Heavenly Color.

Children Under the Age of 13

Heavenly Color's website is not directed to children under 13. If we inadvertently collect information from a child, we will delete it immediately or obtain parental consent for its use.

Unsubscribe or Opt-Out

All users have the option to discontinue receiving communications from us. To unsubscribe, please email us at support@heavenlycolor.online. To opt-out from third-party communications, please visit those specific websites.

Links to Other Websites

Our website contains links to affiliate and other websites. Heavenly Color is not responsible for the privacy practices of those sites. We encourage you to review their privacy statements.

Notice to European Union Users

If you provide information to us, it will be transferred outside of the EU to the United States. By providing personal information, you consent to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the GDPR, you have rights including:

  • The right to be informed about how we use your personal data.
  • The right of access to request your data.
  • The right to rectification of incorrect data.
  • The right to erasure of your information upon request.
  • The right to restrict processing of your information.
  • The right to data portability.
  • The right to object to our use of your information.

For any of these requests, please email us at support@heavenlycolor.online.

Security

Heavenly Color takes precautions to protect your information. Sensitive information is encrypted and transmitted securely. Only authorized employees have access to personally identifiable information, which is stored in a secure environment.

We use Secure Socket Layer (SSL) technology for secure communications. Your trust is important to us.

Acceptance of Terms

By using this website, you accept the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our site. Continued use after updates indicates acceptance of those changes.

How to Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@heavenlycolor.online
Mailing Address:
Heavenly Color
21 Douglas Street
Hankey
Eastern Cape, 6350
South Africa

The data controller responsible for your personal information for GDPR compliance is:

Caroline Jones
Email: support@heavenlycolor.online