FAQS
What is Color Analysis?
Color analysis is a process used to determine the colors that best complement an individual's natural features, such as skin tone, hair color, and eye color. It helps people choose clothing and makeup that enhance their overall appearance.
Does It Really Make a Difference?
Absolutely! Wearing the right colors can enhance your natural features, making your skin appear brighter and your eyes more vibrant. The right colors can boost your confidence and positively influence how others perceive you.
How Does A Virtual Consultation Work?
Getting your "colors done" is now simpler than ever:
- 1Choose a consultation package and place your order.
- 2Log into your account and upload your photos.
- 3We'll complete the photo analysis within 3 business days of receiving your photos and notify you.
- 4Log in and download your color report, your video (in the case of the Elite package), photos and files. If you've ordered a printed color fan, we'll ship it to you, free of charge.
How Do I Buy a Consultation for Another Person?
- Your Steps:
- 1Select the package you want to gift to a friend or family member.
- 2On the package page, choose "Someone else" as the consultation client and then click the "BUY" button. You'll be directed to the Gift Certificate page.
- 3Enter the recipient's details. Use your email in the Recipient Email field if you want it sent to you rather than directly to the recipient.
- 4Follow the usual checkout process.
- Recipient's Steps:
- 1On receipt of the gift certificate, the recipient clicks the link provided and is taken to the package page on our website.
- 2The recipient chooses 'Self' as the consulation client and then clicks the BUY button.
- 3The gift certificate amount is automatically subtracted from the cart total.
- 4The recipient checks out and then follows the instructions for uploading photos.
Please note: Gift certificates are non-refundable.
What Photos Are Required?
Good quality photos are crucial. Clear, detailed instructions are given on the photo upload page.
- 1Three upper body shots without makeup.
- 2Two upper body or full-length shots with your usual makeup and hair.
- 3Optional: Selfies in your favorite clothes.
- 4Optional: A photo of the inside of your wrist, taken in daylight.
Tips for Taking Photos For Analysis
Your color characteristics and ideal palette depend significantly on photo quality, particularly lighting. Use a smartphone with a good lens or a digital camera. Here are some tips to help you achieve the best results and ensure accuracy:
- 1Take photos without makeup, colored contacts, and with your hair tied back.
- 2Use natural, indirect light; avoid direct sunlight and the “golden hours” (the two hours after sunrise and before sunset).
- 3For optimal results, stand about 1.2 meters from a window or door. In the Northern Hemisphere, face south; in the Southern Hemisphere, face north.
- 4Avoid dark, colorful, or highly patterned clothing and backgrounds.
- 5If possible, wear a simple t-shirt or vest in a light, neutral color.
Do You Offer Consultations for Men and Children?
Yes! Our only stipulation is that children be thirteen or older.